Overview & preparation
Your options for leaving the airport
Airports may offer taxis, metro, airport trains, buses and ride-hailing. Availability differs by airport and time of day.
Know the main options
- ✓Taxi: a road journey using the airport’s designated taxi service.
- ✓Ride-hailing: an app-booked car with a designated meeting point.
- ✓Metro or airport train: rail travel that may involve transfers and a final walk.
- ✓Airport bus: a scheduled service with fixed stops.
Bring the information you will need
- ✓Your arrival airport and terminal, landing time and full hotel address.
- ✓Your luggage and mobility needs matter. The action guide helps with the actual choice, pickup and backup route.
Free sample · From the complete guide
Try this part of your Hangzhou journey
Book the right car
Check the pickup field first
Confirm HGH · Xiaoshan T4 or HGH · Xiaoshan T3. Choose a named pickup offered for your actual terminal, then match building, floor and bay. The blue GPS dot alone cannot tell you the right level.
Enter your hotel, then check its address
Enter your hotel's full Chinese address. Compare Hangzhou, district, road, branch and entrance with the booking. For West Lake, give a specific pier, gate or hotel road rather than the lake's centre pin. Scenic-area traffic controls can alter pickup access. Ask the hotel for a reachable road-side entrance and show that Chinese address in DiDi before requesting.
Choose the car and review the price
Compare the available categories, estimated wait and fare. For large bags, choose a larger vehicle and send the bag count to the driver after matching. Six seats do not guarantee space for six suitcases. Review any fee or payment message before confirming.
Request when you are ready to meet
Use the terminal instructions below to reach the assigned pickup area. Submit the request, keep the app open and note the driver's plate, car model and meeting point.
Visual example · Set up payment: four real app screens
Tap an image to enlarge the original. App labels may differ by version.
About this excerpt
Selected from DiDi: account → payment → booking → pickup. Guide updated October 5, 2026. App labels and local arrangements can change.
Inside the Full Guide
Included in the Full Hangzhou Guide, together with this city’s Quick Cards.
- DiDi: account → payment → booking → pickup
- HGH · Xiaoshan T4 → your hotel
- HGH · Xiaoshan T3 → your hotel
All three journey stages
Full Hangzhou Guide
$39 / city · One-time purchase
All Hangzhou guides, step-by-step instructions, troubleshooting, backup options and Quick Cards. Other cities are sold separately.
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